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What Are The Best Lightweight Best Virtual Receptionist Services

Published Jul 17, 24
6 min read


OHQ's records suffice evidence of a charge that is payable unless they are shown to be wrong. Client will certainly use its reasonable efforts to alert OHQ of any kind of billing disagreement within fourteen (14) days of receipt of an invoice, complying with the procedure detailed in Area 15. If Customer disputes a billing, the billing needs to continue to be paid on time nonetheless OHQ will attribute or refund Client if it is later reasonably established by OHQ or pursuant to the conflict resolution procedure detailed in Area 15 that the invoice was inaccurate and the Consumer is entitled to a credit score or refund.

Such revisions may consist of, without constraint, adjustments to the amounts of the Subscription Fees or Use Fees for OHQ Paid Services, modifications to the usage allocations included in the Pricing Plans, and discontinuation of Prices Strategies. (a) Each such revision will take effect after reasonable advancement created notification is provided to Customer (as an example, by being published to the OHQ Website), except that any kind of such alteration that impacts a Selected Paid Solution will put on Consumer beginning at the commencement of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ offers notification of such modification to Client in conformity with Area 16.8.

If Customer does not terminate its use any kind of damaged Selected Paid Solution before the reliable date of such revision, Client will be considered to have consented to such revision with regard to such Selected Paid Service. (b) If a Prices Plan picked by Client is stopped, OHQ will offer Client with sensible advance notice of no less than thirty (30) days and Client will certainly be given the choice of choosing a brand-new Pricing Strategy from then-current rates plans offered by OHQ.

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For evasion of uncertainty, this paragraph does not relate to modifications to the Rate Checklist, which are addressed in Area 7 (automated virtual receptionist).1. Customer stands for that all info offered by Client and its customers to OHQ (including, without constraint, all contact information and details relating to Client's Credit score Card) is accurate, current and complete at the time it is supplied to OHQ

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Customer should in all times follow all laws, laws, criteria and codes suitable about its use OHQ Offerings and the Client's supply of its product or services to its callers. Client will not utilize any type of OHQ Offerings to take part in, or to motivate or aid others to take part in, any kind of illegal or fraudulent tasks.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Client will sustain the appropriate Registration Cost for the brand-new Paid Service Term (the ""). The effective day of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or ought to Customer not specify an Asked for Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Membership Costs that have been pre-paid will be preserved and the OHQ Offerings readily available to Consumer till the last day of the Last Paid Service Term (based on reinstatement charges under provision 10.3(e)) and the unused balance of the Prepaid Usage Credit score will be kept by OHQ for future use by Client if Consumer chooses to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Service, OHQ will not be liable at all for answering calls, taking or supplying messages, or performing any type of various other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might end Client's Account and Consumer's access to the Account.

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(e) Complying with discontinuation of any type of OHQ Services, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to reinstate or otherwise recommence an ended OHQ Providers, OHQ may require that Customer pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Information accumulated by OHQ from Client and its callers may be made use of, disclosed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Web Site ("") and as may be modified every so often.

The Controller thus assigns the Processor with respect to processing activities taken on during the arrangement of assistant solutions. OHQ and Client acknowledge and agree that the Cpu is subject to the adhering to obligations: The Cpu will comply with the relevant Information Protection Laws and have to: (a) just act upon the composed instructions of the Controller and guarantee those acting under their authority do the exact same; (b) make certain that people processing the data go through a responsibility of self-confidence; (c) use its ideal efforts to safeguard and secure all personal information from unsanctioned or illegal processing, consisting of (but not limited to) unintended loss, devastation or damage; (d) guarantee that all handling fulfills the requirements of the GDPR and related Information Defense Regulation; (e) ensure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous permission of the Controller; educate the Controller of any type of desired adjustments worrying Sub-Processors; they implement a composed agreement including the same data defense commitments as laid out in these Terms; comprehend that any type of failing on the component of the Sub-processor to abide with the Data Security Laws, the Processor remains totally responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in giving subject gain access to and enabling information based on exercise their rights under the Data Protection Regulations.

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The Controller will lug out adequate and proper onboarding and due diligence checks for all Processors, with a complete evaluation of the necessary Information Defense Law demands. The Controller shall verify that the Processor has appropriate and documented processes for information breaches, data retention and data transfers in area. The Controller shall get proof from the Cpu regarding the: (a) confirmation and dependability of the employees utilized by the Processor; (b) any type of certificates, accreditations and policies as described in the onboarding process; (c) technical and functional steps made use of in safeguarding the Personal Data; and (d) treatments in position for enabling information topics to exercise their civil liberties, including (but not restricted to), subject gain access to requests, erasure & rectification procedures and restriction of handling procedures.