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Very advised. We utilized this solution for several years. Very professional, easy to make use of and handle would recommend without doubt. The solution offered by OfficeHQ is professional. The backend system is user-friendly and satisfies our service requirement for overflow calls. Most notably the operators are based in Australia. I would recommend any type of tiny organization trying to find an online reception to take into consideration the service offered by OfficeHQ.

As a small company, every new organization lead counts. In making use of OfficeHQ, we're certain that not one of our important leads will be missed out on despite the time of day. We love the flexible service offering and find it to be an economical method to provide 24/7 function to our customers.

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Would certainly advise them to others. We've partnered with OfficeHQ to provide our callers friendly assistants to handle our calls when our group are hectic, as an actual individual is a lot far better to speak to than voicemail we find! We use their service for particular project sales lines, the office line and mobiles when we remain in meetings or onsite predominantly.

They gladly and skillfully dealt with numerous of my calls when we were a little short-staffed. We have been making use of OfficeHQ for a number of years currently. In our capacity of a health treatment company, having all unanswered telephone calls obtained as messages in real-time as emails is invaluable.

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Very tailored, versatile to fit our business needs. Well worth it! In the start-up phase for my regulation technique, I chose for a virtual reception service to avoid the overheads of a permanent receptionist. There was some first apprehension around whether the setup would certainly be smooth and whether a high criterion of call experience for my clients can be preserved, however it's been great.

OfficeHQ have actually made a greatly positive distinction to our service for the previous 18 months. They also provide your company with a contact number and are great for legimitising virtual/online companies (and obviously others too). I extremely recommend them must you need a part-time reception resource. As a small and active group, we don't have capability to handle brand-new lead phone telephone calls often.

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Phone calls are responded to by friendly, well-spoken virtual aides and we get prompt e-mails including the brand-new phone call details. Has actually been really convenient for our tiny company especially with personnel taking leave or when they are off sick.

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No troubles and extremely simple to handle. Our service runs a very hectic telephone call centre and we utilize OfficeHQ for call centre overflow to take those calls we're incapable to quickly manage. This totals up to over 15,000 phone calls per annum that OfficeHQ takes care of on our part. We have actually found the solution to be definitely smooth with all calls being answered on an extremely prompt basis with immediate messaging and real-time reporting.

What can I state this company is dazzling. The procedure of establishing up our companies was so simple and the customer support is wonderful. Thanks Ingrid for all your help, you have been fantastic. I would very recommend this firm. Having actually used your solution continuously for 15 years (considering that 2007), OfficeHQ has actually absolutely set the standard for this market.

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Thank you for the years and years of quality solution you have actually given my service. 100% advised a remarkable solution and super-friendly personnel.

Consumers usually certify our solution by calling us before they book, so it is sales critical that our phone is constantly addressed skillfully and quickly. OfficeHQ does that for us when we are remote to the office.

That ultimately never occurred, as the solution from the operatives in this firm have been so great that they have virtually come to be component of the FireCrunch group. The practically immediate relay of client calls by e-mail and message to our field operatives allows us to respond to customer enquiries immediately, plus the form system established allows direct filling to the FireCrunch CRM with no handbook transfer required by FireCrunch.

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OfficeHQ we take into consideration the finest at this. What a fantastic service connection. I engaged with OfficeHQ when I began my specialist solutions company in March 2008. It resembled having my own people just down the hallway. I can be anywhere in the world and be positive an actual person would certainly be there to take a phone call from a customer.

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I extremely suggest OfficeHQ. As I move into retired life, I am extremely happy for the support from the group at OfficeHQ.

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We have actually been making use of OfficeHQ for over ten years and it's such a reward to be without staffing headaches, such as when they contact unwell. With OfficeHQ as component of our team, there is constantly a person readily available to respond to calls. OfficeHQ guarantees contact us to human resources National are responded to 24-hour a day, 365 days a year.

I have actually been exceptionally happy with their service over the previous 18 months. We are a really active real estate business that calls for quickly and effective service for every one of our phone calls. From taking building enquiries, to giving information about "open for evaluations" to buyers, OfficeHQ has had us covered.

Extremely recommend this solution! OfficeHQ provides us the capability to do what we do best, both in the center and off-site. We're assured in recognizing we'll never miss a crucial phone call or potential appointment, all for a portion of the expense of having our own assistant. I have actually lately opened a new physio facility and the team at OfficeHQ have actually been nothing however exceptional to handle.

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I very advise their solutions! I could not rate OfficeHQ and their solution very sufficient. Extremely friendly, professional and easy to communicate with on the move. We have actually been collaborating with OfficeHQ for over 8 years. We simply enjoy their solution. It has actually been the very best economic organization decision we have actually made! We save 93% of an assistant wage annually! We are no more disrupted with phone calls, customers' information are taken properly after that you can choose e-mail or SMS notice.

Well done OfficeHQ, we would be lost without you! Stop Sound Windows has actually been making use of OfficeHQ for many years.