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The Best Virtual Receptionist Service Available

Published Jun 26, 24
5 min read


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It's been so great to be able to count on punctual, expert call answering. Reliability is 100%. Dave Lye, Over the one decade I've been with OfficeHQ they have provided just the finest solution I can expect. Joseph Kelly, Kelly Workplace Attorney OfficeHQ has actually been a game changer the solution was incredibly simple to establish and costs a fraction of what it would certainly to work with a receptionist.

Wayne Walsh, Premiair Cooling Every individual that takes the telephone calls for me at OfficeHQ is extremely educated. Lisa Saito, Living and Eating We never miss an organization opportunity however do not have function staffing problems to handle. It's a perfect solution. John Lombard, Sales Recruit Partners The OfficeHQ assistants are part of our team and I'm astonished at their knowledge of our requirements and our client's needs.

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We comprehend it's not 'business customarily'. These are unpredictable times and numerous businesses are having to alter exactly how they operate, at the very least momentarily. OfficeHQ is below to sustain your business and keep your staff and consumers linked, even if they aren't in the very same place. Throughout the darkest days of the pandemic, we have actually helped services to maintain their phone lines open.

We're here to assist. If you need to transition your workplace to a remote working arrangement and you don't have a method to answer your workplace phone and transfer calls, our knowledgeable assistants can assist. We can answer some or every one of your phone calls whenever, day or evening. As soon as answered, we can move your phone calls to particular individuals you choose, manage bookings or just take messages.

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Receptionists are the front face of your company, so it's difficult to keep your business running efficiently when they're away. virtual receptionist telephone answering service. When your receptionists hire unwell, our online receptionists can fill out your voids. Whether it's all telephone calls or simply the overflow, we can establish up within mins and you only spend for the telephone calls we answer

Some restaurants, cafs, fruit stores etc are trying to transfer to home delivery versions. This suggests locating new means to take orders. We've established some organizations up with a devoted phone line, so our receptionists can respond to calls, take down orders and send out the called for order via text. Self-isolation can be testing for organizations to manage.

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OfficeHQ have actually been very expert to work with and recently they have been able to action in and conserve the day when other team were unwell with Covid. Dr David Samra, Sport Medicine Specialist We have located the service particularly practical throughout Covid, with staff functioning from home and unable to access our main phone system.

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The MyReceptionist service offers much more adaptability and customisation so we can give the impression we belong to your company. It's designed for those customers that want to supply an extra individual touch. When subscribing to the MyReceptionist solution, you'll get a totally tailor-maked greeting, the capacity to take various messages or make transfer calls to different people or departments in your organisation, plus receptionists can respond to basic questions regarding your service, such as the area, your website URL, what your company does and when phone calls may be returned.

OfficeHQ is a fast-growing Australian private company with global operations, giving cost-efficient 24/7 digital reception solutions, virtual telephone number, virtual addresses and other organization services throughout Australia and in the United States, the United Kingdom and New Zealand. Our online receptionists are constantly standing by, all day, daily, so you never miss an opportunity to get in touch with consumers.

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We make it easy to companion with us 100% risk-free, with full flexibility to scale up (or down) as demands alter. In every interaction that we have with our clients and their callers, they understand that it's sincere, genuine and genuine.

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We are courageous of adjustment, agile in our technique, gutsy in our concepts and strive for constant enhancement in whatever we do. Our virtual assistants, customer care team and assistance staff select a can-do mindset on a daily basis. We always bring our entire self to work, fully welcome what we do and are existing in every moment.

Our team believe your business, no issue what the dimension, will gain from the human connection of having your clients or customer calls always responded to by a friendly, professional receptionist. We provide a costs client experience on every phone call your organization obtains and aim to surpass your expectations at every degree.